Bi-Directional Identity Synchronization (On-Prem and Azure) for a Leading Human Services & Social Sector Insights Provider

A leading human services and social sector insights provider in Australia, seeking a unified identity system to support both internal systems and a growing portfolio of SaaS applications.

• The organization needed a unified identity system to support both internal systems and a growing portfolio of SaaS applications
• Maintaining consistent user attributes and access rights across on-premise and cloud environments posed a challenge
• Integration was essential to ensure secure access while avoiding duplication or manual synchronization of user data

• Established bi-directional synchronization between on-premises Active Directory and Azure Entra
• Ensured real-time synchronization of user details and attributes, enabling seamless access management and identity consistency across systems

• The system ensures real-time identity synchronization across both on-prem and cloud environments
• Seamless user access to internal and SaaS applications
• Improved administrative efficiency with centralized identity management
• Azure Entra profile data easily shared with internal applications for user profiling and access control