Driving Quality through QA Transformation
Industry:
Digital Media & Technology
Region:
USA
Technologies:
Custom Automation Framework, CI/CD
About the Client
The client is a leading music rights and royalty management organization, specializing in collecting and distributing digital performance royalties. Their platform supports high-volume data processing and serves a diverse ecosystem of artists, publishers, and digital service providers.
Challenges
- Inconsistent QA processes across teams
- High dependency on manual testing, with limited automation
- Lack of a centralized test strategy and quality governance
- Limited visibility into test coverage, defect leakage, and release readiness
- Unstructured test data management, impacting test reliability
Solutions
- Process Optimization
- Governance Enhancement
- Engineering Excellence
Results
- Automation Coverage: 70% automation of regression and functional tests
- Regression Cycle Coverage: 80% of regression tests automated, accelerating test cycles
- Defect Leakage Management: Proactive defect detection, resulting in reduced production issues
- Test Data Consistency: Improved test repeatability and reduced test flakiness
- Reporting & Visibility: Metrics-driven dashboards facilitated strategic QA decisions
- QA as Gatekeeper: QA gained stakeholder trust and influenced release decisions
- Release Predictability: Stable and accelerated release cycles across teams